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Tel: 01279 902 158

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Testimonials

Excellent

Thank you for going the extra mile last weekend. The holiday tag arrived...
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Brilliant

Great products, and I received my order within 1 day. Will definitely use...
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Very Happy Customer

I ordered a standard brass dog tag Monday lunchtime and it arrived...
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URGENT ORDERS

Do you require tags urgently?

The challenge with distance selling, is how to get your goods to you as soon as possible, without making it too expensive.

But there are solutions to this - particularly where pet tags are concerned.

If you are going away...

We have been contacted by many customers who are going away and are putting their pets into kennels, or other accommodation, and suddenly find they need tags.

You can either choose our NEXT DAY GUARANTEED delivery (which costs about ten pounds - sometimes more for bulk orders)...

OR...

When you make your online purchase, provide the name, number and address of the kennels (or person caring for the pets) as the DELIVERY ADDRESS.

We can then process your order and have the tags delivered to the person / organisation where your pets will be staying while you are away.

 

The procedure is simple

  • Order your tags in the normal way.
  • Proceed to our checkout system.
  • Provide YOUR billing address as required.
  • At the CHECKOUT CONFIRMATION page, select a DIFFERENT DELIVERY ADDRESS.
  • Add some NOTES in our "Comments" box at checkout - this can help because it FLAGS UP your order on our system.
  • Proceed to the payment page and complete your order.

Our system will automatically register the DELIVERY ADDRESS as different from your BILLING ADDRESS.

The tags will be sent to the desired person at their address.

Please remember to inform the person concerned, that we will be sending tags to them!

If you are taking your pets with you...

We can also deliver the tags to your holiday address, and will use Royal Mail 1st Class to do this. The same procedure (above) will apply. (This is probably OK for UK-based holiday destinations, but may not be suitable for foreign destinations.)

Conditions:

We will act on your instructions, so errors or ommissions can affect the delivery. Bear in mind that Royal Mail can take up to three days to deliver 1st-class mail.

You should always ADD NOTES to your order when requiring urgent delivery, as our system flags up orders with notes, and we spot these quickly. We will always give orders priority in the production phase, where it is clear that the tags are needed urgently.

But we cannot absolutely guarantee prompt delivery. We will certainly try our best to accommodate your requests. Factors beyond our control can - and do - influence the result.

Call us if possible...

If it's not a ridiculous hour of the day ( and we refer to UK time or "BST" - like after 9pm or before 8am - then try calling us on 01279 902 158. If we're able to answer, we will. We work late most days (and evenings).

 

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